TERMS & CONDITIONS
You need to produce the hard copy of this ticket or a Mobile Ticket at the time of Journey.
The company undertakes no liability in case of cancellation of trips due to breakdown or for reasons beyond the control of the management.
However proportionate refund of fare will be allowed in case no alternate arrangement is made.
1. The ticket is valid for the particular journey to which it is issued.
2. passengers are requested to report 15 minutes in advance. The bus will not wait for passengers who are late.
3. Management is not responsible for your luggage s/baggage belongings inside the bus/office.
4. Any personal luggage or belongings should be taken care of by the
passangers themselves or any disputed value should be within Rs.1000/-.
Passangers should not carry articles worth more than Rs.1000/-. Any
luggage or parcel worth more than Rs.1000/- at parties risk only.
5. Tickets are not transferable. The management reserves the right to off - load passengers who are travelling on incorrect tickets.
Disturbing the co-passengers & also drunken passengers, without refund.
6. The Management reserves the right to cancel,postpone,change or delay the vehicle without assigning any reason, and to change
the sitting arrangements in case of emergency.
7. Contraband and explosive article are no allowed.
8. Smoking and consumption of alcohol is strictly prohibited in the coach.
9.For ticket cancellation and any other changes the customer has to visit our nearest company office with the original ticket and received SMS.
Telephonic request for the same will not be entertained.
10. The coaches and the passengers are covered by insurance. In the event of accidents and consequential injury, loss of life and any other damages,
such contingencies are covered by the insurance.
11. Changes to date or time can be made to your booking if you notify us at least one day prior to the scheduled departure time by visiting our branch/agency
12. Pets and Animals not allowed inside the bus while Journey
13. Any passenger disturbing the co-passengers is liable to be alighted from the
14. Seats Will Be Confirmed Only After Successful Payment. (Depending Upon Seat Availability).
15. for children with the age 5years and above full ticket is compulsory, without ticket children will not be allowed to board the bus .
16. Audio, video and Fan Complimentary and No video service between 12 Midnight to 6a.m.
17. Within 4 hours from station main departure time there is no Cancel
18. . If booked coach gets cancelled/Change, Different seats can be given in other coach/Same Coach type.
19. Any Sort Of Disputes will be subject to the Jurisdiction of Courts
20. With the purchase of this ticket passengers are bound by Terms and Conditions of SHANTADURGA TRAVELS.
21. . Vehicle departure and arrival (Destination reaching) time depends upon the ground realities and road condition
- Less than 4 hours from the station departure time: 100 % Cancellation Charges
- Between 4 Hrs to 12 Hrs from the station departure time: 50 % Cancellation Charges
- Between 12 Hrs to 24 Hrs from the station departure time: 20 % Cancellation Charges
- Between 1 to 30 days before station departure time: 10 % Cancellation Charges